Powerful Remote Support Solution for IT Professionals
NetSupport Manager provides a robust platform for IT management with advanced remote control features, making it easier for support teams to address issues efficiently.
NetSupport Manager is a remote control software developed by NetSupport Ltd. It allows administrators to remotely support and manage devices across multiple platforms such as Windows, Mac, Linux, and mobile devices.
With NetSupport Manager, administrators can remotely diagnose and fix issues on devices, transfer files, chat with users, and collaborate with others in real-time. The software also includes advanced security features, such as AES encryption for data-in-transit and multi-factor authentication.
NetSupport Manager's intuitive interface allows for easy navigation and customization to fit specific needs. It is widely used in businesses, educational institutions, and government agencies for efficient device management and remote support.
- Key Features:
- - Remote control of multiple devices across different platforms
- - File transfer between devices
- - Real-time collaboration tools such as chat and messaging
- - Customizable interface for personalized user experience
- - AES encryption for secure data transfer
- - Multi-factor authentication for added security
NetSupport Manager is a reliable and efficient remote control software that simplifies device management across multiple platforms while providing advanced security features.
Overview
NetSupport Manager is a Commercial software in the category Servers developed by NetSupport Ltd.
The users of our client application UpdateStar have checked NetSupport Manager for updates 63 times during the last month.
The latest version of NetSupport Manager is 14, released on 04/18/2024. It was initially added to our database on 10/29/2007.
NetSupport Manager runs on the following operating systems: Windows. The download file has a size of 171.7MB.
Users of NetSupport Manager gave it a rating of 3 out of 5 stars.
Pros
- Comprehensive remote desktop control allowing for easy troubleshooting and support
- Ability to monitor and control multiple devices simultaneously from a central console
- File transfer feature for seamless sharing of documents between devices
- Real-time chat feature for efficient communication with remote users
- Secure connection protocols to ensure data privacy and security during remote sessions
Cons
- Pricing can be on the higher side for small businesses or individual users
- Steep learning curve for beginners due to the advanced features and configuration options
- May require additional setup or configuration for certain network environments
FAQ
What is NetSupport Manager?
NetSupport Manager is a powerful remote control software that allows users to remotely control computers across multiple platforms, including Windows, Mac, and Linux.
What are the main features of NetSupport Manager?
Remote control and desktop sharing Hardware and software inventory File transfer and remote printing Remote deployment of software packages Secure remote access with encryption and two-factor authentication
How does NetSupport Manager ensure security?
NetSupport Manager uses a variety of security measures to ensure safe remote access, including encryption of data transfers, two-factor authentication using secure tokens, and user access controls defined by administrators.
Can NetSupport Manager be used for remote support?
Yes, NetSupport Manager is commonly used for remote IT support. It allows technicians to remotely connect to a user's computer to diagnose and fix technical issues.
Does NetSupport Manager require installation on both ends?
Yes, NetSupport Manager needs to be installed on both the controlling computer and the target computer that is being controlled. The installation is straightforward and can be done remotely.
Is NetSupport Manager easy to learn and use?
NetSupport Manager has an intuitive user interface, is easy to install and setup, and requires minimal training to use effectively.
What platforms does NetSupport Manager support?
NetSupport Manager supports a wide range of operating systems, including Windows, Mac, and Linux, making it an ideal solution for businesses with heterogeneous environments.
What is the cost of using NetSupport Manager?
The cost of NetSupport Manager varies depending on the number of licenses required and the type of license purchased. Interested users can request a quote from the NetSupport website.
Is technical support available for NetSupport Manager?
Yes, NetSupport provides technical support for its products, including NetSupport Manager. Users can request technical assistance via phone, email or live chat.
Can NetSupport Manager be used in a corporate environment?
Yes, NetSupport Manager is designed with corporate environments in mind. It is scalable, has granular security controls, and can be centralized for easier management.
Pete Milner
I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.
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